Faq

Leora Leather

Faq

Custom Orders
______________________

All custom orders require full deposit up front. Please allow 2-4 weeks per order. If you would like to custom order, please email: [email protected] Commission clients will be provided with terms and conditions.
Please note every custom order is priced accordingly due to design & materials. I'm happy to rush orders for an additional $100. All custom orders receive a general quote for lead time and are calculated upon deposit, not quote. I do my best to replicate pieces as close as possible but please keep in mind, these are not machine produced and will have slight variations each time. Images may look different on screens so please keep in mind when ordering.

Returns
________________________

Due to the nature of this small handmade business, I do not offer returns. Please email prior to purchasing for any questions to ensure an accurate order, I'm happy to answer all questions! Exchanges are only permitted on rare circumstance and your merchandise needs to be returned within 5 days of original delivery date, otherwise void. I do not offer refunds.
No returns or exchanges on sale items. Store credit is valid for one year from date of purchase. By purchasing an item from my web-shop, you agree to the terms up above.